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Privacy Policy

Your privacy matters. Learn how EduLearn protects and manages your data.

FERPA Compliant
COPPA Certified
GDPR Ready

Introduction

Welcome to Levelup. We are committed to protecting the privacy and security of our users, including students, educators, parents, and administrators.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational technology platform.

Information We Collect

We collect the following types of information:

Personal Information

  • Name, email address, and contact details
  • Account credentials and profile information
  • Educational institution, role, and grade level

Educational Records

  • Assignment submissions and grades
  • Learning progress and performance data
  • Course materials accessed

Technical Information

  • Device information and browser type
  • IP address and usage analytics

How We Use Your Information

We use collected information to :

  • Provide and improve our educational services
  • Personalize learning experiences
  • Track academic progress and generate reports
  • Facilitate platform communication
  • Ensure security and prevent unauthorized access
  • Personalize learning experiences
  • Track academic progress and generate reports
  • Facilitate platform communication
  • Ensure security and prevent unauthorized access
  • Comply with legal and educational regulations

Data Sharing & Third Parties

We do not sell, trade, or rent your personal information.

We may share information only with:

Educational Institutions

Authorized school administrators and educators for legitimate educational purposes.

Service Providers

Trusted third-party providers who assist in operating our platform, bound by confidentiality agreements.

Legal Requirements

When required by law, court order, or to protect user safety and platform rights.

Student Privacy

We comply with FERPA (Family Educational Rights and Privacy Act) and COPPA (Children's Online Privacy Protection Act).

For Students Under 13

  • Parental or school consent required before account creation
  • No targeted advertising displayed to children
  • Parents can review, modify, or delete their child's information

Educational Records

  • Records treated as confidential education records
  • Access limited to authorized educational personnel

Data Security

We implement industry-standard security measures:

  • End-to-end encryption (TLS 1.3)
  • End-to-end encryption (TLS 1.3)
  • Role-based access controls
  • AES-256 encryption at rest
  • Regular security audits
  • SOC 2 Type II certified data centers

Your Rights & Choices

You have the following rights regarding your personal information:

Access

Request a copy of your personal data

Correction

Update inaccurate information

Deletion

Request account and data deletion

Opt-Out

Unsubscribe from communications

Cookies & Tracking

We use cookies and similar technologies for:

Essential

Required for platform functionality

Analytics

Understanding usage patterns

Preferences

Storing your settings

Manage cookie preferences through your browser settings.

Data Retention

We retain information as long as necessary to provide services, comply with legal requirements, and support legitimate educational purposes.

Upon account deletion, data is removed within 90 days unless retention is legally required.

Policy Updates

We may update this Privacy Policy periodically. When material changes are made, we will notify you via email or platform notice and update the "Last Updated" date.

Contact Us

For questions or requests regarding this Privacy Policy:

Email: levelupcreativity10@gmail.com